Privacy Policy
Quantisol AI Private Limited
Effective Date: 01-08-2025
Last Updated: 01-08-2025
This Privacy Policy (“Policy”) is issued by Quantisol AI Private Limited (“Quantisol AI”, “we”, “our”, or “us”), a company incorporated in India, and applies to all AI-powered applications developed and operated by Quantisol AI, including but not limited to hyrt.ai (“Applications”).
This Policy sets out the terms governing the collection, use, processing, storage, transfer, and deletion of data entrusted to Quantisol AI by enterprise customers (“Customer”), and shall be read in conjunction with any applicable service agreements or data processing agreements.
1. Definitions
For this Policy:
1.1 "Data" means any information, including Personal Data, Operational Data, and Usage Data, provided by or on behalf of the Customer and processed through the Applications.
1.2 "Personal Data" means any information relating to an identified or identifiable natural person, as defined under applicable data protection laws.
1.3 "Processing" means any operation performed on Data, including collection, storage, retrieval, use, disclosure, deletion, or destruction.
1.4 "Applicable Laws" means all laws, regulations, and industry standards relating to data protection, privacy, and information security, including without limitation the EU General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and India’s Digital Personal Data Protection Act (“DPDP Act”).
2. Data Collected
2.1 Categories of Data – Quantisol AI collects and processes the following categories of Data:
(a) Enterprise Account Information – company name, business contact details, and subscription details.
(b) User Information – name, work email address, and organizational role.
(c) Usage Data – Application activity logs, timestamps, device/browser metadata.
(d) Operational Data – data uploaded, processed, or generated within the Applications for their intended functionality.
2.2 Quantisol AI does not collect sensitive personal data unless explicitly required for the provision of services and with prior written consent.
3. Purpose of Processing
Quantisol AI shall process Data solely for:
(a) Operating, maintaining, and delivering the Applications.
(b) Ensuring system security, performance monitoring, and troubleshooting.
(c) Providing customer support and issue resolution.
(d) Improving product functionality, algorithms, and user experience, using anonymized or aggregated datasets within fair usage limits.
4. Restrictions on Data Use
4.1 Quantisol AI shall not:
(a) Sell Data to any third party;
(b) Use Data for marketing without the Customer’s prior written consent;
(c) Disclose Data to unauthorised third parties;
(d) Use Data for any unlawful, unethical, or unauthorised purpose.
4.2 Disclosure shall be permitted only as required by law, regulation, or valid legal process, or with the Customer’s explicit written authorisation.
5. Data Security
5.1 Quantisol AI shall implement industry-leading technical and organizational measures to protect Data, including:
(a) Encryption in transit (TLS 1.2+) and at rest (AES-256).
(b) Role-based access controls, multifactor authentication, and policy enforcement.
(c) Firewalls, intrusion detection systems, and continuous monitoring.
(d) Regular vulnerability assessments and independent third-party security audits.
6. Data Retention and Deletion
6.1 Data shall be retained for 18 months in the live environment during an active contract.
6.2 Upon contract termination, Data shall be archived for 3 months (“Archival Period”).
6.3 During the Archival Period, the Customer may request a complete export of their Data.
6.4 Following handover, all Data shall be permanently deleted from all Quantisol AI systems within 30 days, with no residual copies retained unless required by Applicable Laws.
7. International Data Transfers
7.1 Data may be transferred, processed, or stored outside the Customer’s country or region of origin.
7.2 Such transfers shall comply with Applicable Laws and utilize safeguards such as standard contractual clauses or equivalent legal mechanisms.
8. Compliance Commitment
Regardless of where Data is stored or processed, Quantisol AI applies, on a best-effort basis, the principles and requirements of major data protection regulations, including the GDPR, CCPA, and DPDP Act. This commitment to data protection shall apply regardless of the Data’s location to ensure consistent safeguards for all Customers.
9. Rights of Data Subjects
Subject to Applicable Laws, Data Subjects may:
(a) Access, rectify, or delete Personal Data.
(b) Restrict or object to Processing.
(c) Request portability of Personal Data.
(d) Withdraw consent, where applicable.
10. AI Processing Disclaimer
10.1 Data entered into the Applications may be processed by AI algorithms solely for delivering contracted services.
10.2 Anonymised or aggregated Data may be used to improve the Applications, within the fair usage limits set out in this Policy.
10.3 All AI processing shall comply with Applicable Laws, ethical standards, and contractual obligations.
11. Governing Law
This Policy shall be governed by and construed by the laws of India, without prejudice to the applicability of mandatory data protection laws in the Customer’s jurisdiction.
12. Contact Information
Quantisol AI Private Limited
Registered Office: 122, Atmos Silverwood ,Bettadalasuru, Bangalore -562157
CIN: U62013KA2025PTC204169